Once you have your selected items in your Cart, simply click the ‘Checkout’ button. You will then be prompted to either sign in to your account, checkout with PayPal or create an account. Next, choose your preferred shipping method and enter any discount codes or credit vouchers that you may want to use. Finally, you will be directed to complete your payment. A confirmation email will be sent to your registered email address containing the contents of your order.

It can take up to 2 hours to receive the confirmation email in the inbox of your registered email address. We recommend that you also check your Spam/Spam folder. If you do not receive a confirmation email within this time period, simply email our Customer Service team at info@agnesestudios.com

It is only possible to make a change to your order within one hour of placing it and if the order has not been processed. We process orders very quickly, so we are not always able to fulfil changes and cancellations. You should contact our customer service team immediately (within the first hour) at info@agnesestudios.com and include the details of your change/cancellation request in the email. This will minimise the delay in processing your order due to changes made.